HenschelTech Pipeline

The CRM — customer relationship manager — is the shop’s memory. Every name that touches the wall lands here and gets worked down one line: New Lead → Talked → Showing → Ink Signed. Nothing falls through, nobody gets forgotten, and the client watches their own status move on their side of the wall.

How a lead flows

• It lands itself — the entry gate, the seller form, the booking form: every form on the site drops the lead straight onto this board and pings Geoff instantly.
• One line, four stages — click a lead, it moves down the line. Where everybody is, at a glance.
• The client sees their slice — on the client side, the same pipeline shows the buyer their sale status and next step. No “just checking in” texts.
• It’s ours — the board wears HenschelTech headings because HenschelTech runs it. No vendor names, no extra logins, no software for Geoff to learn — the pipeline just works behind his wall.

The board — working demo

The connected doors